Licensing
Unified communication platform
Open Communication is easy in every aspect, even in licensing. We only need a few details to prepare your quote. Request it today.
Ideal for both Call Centers and small or large businesses
Open Communication is provided on highly reliable servers and storage or in appropriately redundant cloud environments
Centralized control
Realtime monitoring
Advanced statistics
Business messenger
Multimedia customer chat
optional
CRM integration
Desktop client
Chatbot AI
opzionale
App Mobile
E-Learning KMS
Adaptive SLA
No upfront costs
With the SaaS usage license of Open Communication, you can enjoy all the features without any “one-time” costs. Additionally, you will have access to continuous releases of new features without having to face additional costs or administrative complications.
Open Communication offers you the possibility to access the software’s features from any device connected to the Internet. This way, you can easily communicate with your customers and improve your team’s productivity without facing high costs or technical issues.
All available features
Open Communication is provided with all features that can be enabled for every type of user.
All profiles are potentially equivalent in terms of accessible functions and services, allowing the Contact Center manager to operate as flexibly as possible, freeing themselves from the limitations imposed by different and/or specific licenses.
Thanks to an advanced configuration system, you can create customized profiles based on your needs.
High reliability
Open Communication is delivered in SaaS on state-of-the-art hardware. Depending on your needs, you can request the service on dedicated hardware, in clustered mode, and/or geographically redundant.